About IiP Scotland

IiP customer charter

As a valued customer using the Investors in People framework to improve your organisation’s performance, you will want to know what support and standards of service you can expect to receive.

Below you will find our IIP Customer Charter describes the range and level of service which you as a customer can expect from us along with our Terms and Conditions.

IIP Customer Charter

14th Apr 2010

Download [PDF – 1Mb]

Terms and Conditions for all services delivered

8th Jun 2012

Terms and Conditions for all services delivered

Download [PDF – 93Kb]

UKCES Recognition Terms and Conditions

30th Aug 2011

UK Commission for Employment and Skills Recognition Terms and Conditions

Download [PDF – 192Kb]

We are always looking for ways to improve the service we offer all of our clients.

If you have any comments or feedback about the service we have provided you, please contact us.