Benefits of IIP

Publication

Anderson Strathern

6th Jan 2010

“Our people are our most valuable asset within the organisation and the Investors in People Framework has been a great tool to facilitate their continued development and support”

Robin Stimpson - Managing Partner

Size: 300 employees
Sector: Scottish full service law firm
Location: Across Scotland
Status: Recognised since 1998

Impact of Investors in People

  • In the period from 2005 to 2008, staff turnover decreased by 69%. In 2007-08 staff turnover was 11.7%. We believe that our continued commitment to developing our people has contributed to their loyalty to the firm.
  • The firm has grown by 40% in the last 4 years. Following IIP principles has meant that we have developed the right skills in our people.
  • Client service is top of our agenda. In the period 2006-2008, the number of client complaints deemed to be justified by the Law Society fell from two in 2006 to none in both 2007 and 2008.

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This publication belongs to the following categories:

  • Case studies